1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information based on your role:

User: Name, contact details, delivery address, and payment details.

Vendor: Business name, contact information, location, menu photos.

Rider: Name, contact details, location data, vehicle details/

1.2 Location Data

Why We Collect It:

Users: To find nearby vendors and ensure accurate deliveries.
Riders: To track delivery routes and provide accurate estimated delivery times.
Vendors: To verify business locations.

How We Use It:

Location data is used in real-time for delivery tracking, route optimization, and app functionality. It is not stored beyond what is necessary for these purposes.

1.3 Camera Access
Why We Collect It:
Users and Vendors: To allow uploading of images, such as menu photos or proof of delivery.
Riders: To upload delivery confirmations or vehicle-related documents.

1.4 Other Information
We may collect non-personal information, such as device type, operating system, and app usage data, to improve our services.

2. How We Use Your Information

We use your information to:

Provide, personalize, and improve our services.
Facilitate communication between Users, Vendors, and Riders.
Ensure compliance with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or share your personal information

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

5. Your Choices

Location Access: You can disable location access in your device settings, but some features may not work properly. Camera Access: You can deny camera permissions, but this may limit functionality like uploading photos.

Account Management: You can delete your account by navigating to settings

6. Third-party Services

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We use google maps services for maps.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at: info@easylifeksa.com